At the heart of people change lays trust. Trust between colleagues. Trust between manager and team members.
Where do we begin with our people change project?
Without a clear focus on your outcomes efforts can quickly lose direction. People get caught up in the process or focus on short-term issues and uncertainty increases. This creates ambiguity, wastes resources, and leads to disengagement.
Start with the end in mind
Ensure that every step of the change is focused on the desired end state. By defining clear goals from the start, you align your leadership, teams, and processes with a shared vision, minimising confusion and uncertainty.
This results in:
- Clarity: Everyone knows what success looks like
- Focus: Efforts are aligned with long-term business goals
- Efficiency: Resources and actions are directed toward achieving specific results
- Engagement: Teams stay motivated by understanding the impact of the change
Where and how people work has changed. Organisations need to equip managers with the support to lead change for this more distributed workforce.
Anne wilson
Identify the behaviours that need to change
We are creatures of habit, and behaviours can be hard to change. Our experience tells us that posters, newsletters and town halls will not change behaviours. Yes, they can play a part in reinforcing messaging and sharing stories but behaviour change will not occur through communication alone.
Behaviour change is about providing time and space for leaders, managers and colleagues to explore what the change means to them and can’t be achieved through a few tasks on a project plan.
It’s about exploring potential barriers, concerns and fears that people may have and how they can adopt the change. It’s about treating everyone as individuals, allowing them to experiment whilst enabling the organisation to change at scale.
We bring the new behaviours to life so people know what they need to differently and identify role models. Creating reinforcement mechanisms for the new behaviours ensures that these become part of the “way things are done around here”.
How we can help you
- Set you up for success by ensuring you have a clear outcome for your change that aligns with your business goals
- Support leaders and change sponsor to identify systemic issues that may block the change
- Quantify the impact of the change on your people, processes and systems
- Change readiness. Ensure your people are ready for the change
- Change management planning and execution
