This retention schedule lists the time periods that we keep data for. After this time the files are permanently deleted.
| Type of record | Retention period | Reason |
|---|---|---|
| Video / audio calls and recordings | 120 days | So we can enter into, or carry out a contract with our clients. |
| Records of meetings & decisions with clients | 120 days | So we can enter into, or carry out a contract with our clients. |
| Mailing lists | 24 months | Analysis of potential clients and information updates / marketing or research purposes. |
| Website user journey information including IP address | 26 months | Analysis of potential clients and information updates / marketing or research purposes. |
| Purchase orders / invoices and accounting records | 7 years | To comply with legislation. |
| Client contact details including names, pronoun preferences, occupation and addresses | 10 years | To comply with legislation. Enter into or carry out a contract with our clients. Follow up with clients. Research purposes. |
| Email correspondence | 10 years | So we can enter into, or carry out a contract with our clients. |
